Terms of Service

These Terms of Service (“Terms”) are an agreement between MY DOT CABINET LLC, a Delaware limited liability company (“MyDotCabinet,” “we,” “us”), and the motor carrier or business that creates an account (“you”). They cover the MyDotCabinet transportation management platform, the driver app and our support (together, the “Service”). By creating an account or using the Service you agree to these Terms. If you accept them for a company, you confirm you’re authorized to bind it.

1. The Service

MyDotCabinet is software for running a trucking company: dispatch and planning, driver and load tracking, invoicing, pay and settlements, fuel, tolls and IFTA mileage, maintenance records and DOT compliance record-keeping. We may improve, change or retire features over time; if we remove something central to the Service we’ll give you reasonable notice.

2. Your account

• You must give accurate information, including your USDOT or MC number, and keep it current.
• You’re responsible for everyone you give access to — staff, dispatchers and drivers — and for keeping sign-in details secure. Tell us right away at [email protected] if you think your account has been misused.
• One account per carrier. Accounts are for businesses, not personal use.

3. Free trial

New accounts get a 7-day free trial. No payment is needed to start. When the trial ends you need an active plan to keep using the office platform. If you choose a plan during the trial, your first charge waits until the trial ends.

4. Plans, prices and billing

• Your price is shown on the Billing & Payment page after you sign in. Plans include a set number of trucks and drivers; each additional active truck or driver is charged per billing period.
• You can pay monthly or for the annual package (twelve months paid upfront). Plans renew automatically at the end of each period until cancelled.
• When you add or reactivate trucks or drivers, your bill is adjusted: on a monthly plan the difference is prorated on your next invoice; on the annual package an addition is charged at the time for the rest of your year. Removing one reduces future charges.
• Payments are processed by Stripe by card or US bank account (ACH). You authorize us to charge your payment method on file for each period and for any adjustments. Prices don’t include taxes; any taxes that apply are added.
• If a payment fails we’ll let you know and retry. If it stays unpaid, we may suspend access to the office platform until it’s paid.

5. Founding carrier pricing

The first 600 carriers to subscribe keep the price they signed up at for as long as their subscription stays active without a break, even if our prices go up for new carriers. Adding trucks or drivers is charged at your plan’s rates. If you cancel and later subscribe again, the price at that time applies.

6. Cancelling and refunds

• You can cancel any time from Settings → Billing & Payment → Manage billing. Your plan stays on until the end of the period you’ve paid for and then ends; you won’t be charged again.
• Payments are not refunded for partial periods, unused time, or trucks and drivers you didn’t use, except where the law requires it or we agree in writing.
• After your plan ends the office platform is locked. Contact support if you need a copy of your records.

7. Referral program

• Each account has a referral link. When a carrier signs up through your link and pays for the annual package, you earn a year of discount: 20% off one annual package charge, or 10% off twelve monthly charges if you pay monthly. Discounts are applied automatically to your next charges and stack — one year per referral.
• A referral counts only for a new, separate carrier with its own USDOT number who signs up through your link and pays. Your own accounts, duplicate accounts and accounts created to earn discounts don’t count.
• Referral discounts have no cash value, can’t be transferred, and end if your account is closed. We may change or end the program for future referrals with notice, and may remove discounts obtained by fraud or abuse.

8. Support and Premium 24/7 Support

Live support is available Monday–Friday, 9am–5pm Eastern, by in-app chat, phone and email. Premium 24/7 Support adds live chat evenings, weekends and holidays. It’s available as a monthly add-on you can cancel any time (it stays on until the end of the month paid for) and is included with the annual package. We aim to answer promptly but don’t guarantee a response time.

9. Your data

Your company’s records — loads, documents, driver files and the like — belong to you. You give us permission to store and process them to provide the Service, as described in our Privacy Policy. You’re responsible for having the right to upload what you upload, including consent from drivers and staff where the law requires it.

10. Compliance is still yours

MyDotCabinet helps you keep records and reminds you of deadlines, but it is not legal, safety or tax advice, and it is not an electronic logging device (ELD) — keep your ELD for hours of service. You remain responsible for complying with FMCSA, DOT, IFTA, IRS and all other rules that apply to you, and for checking the information the Service shows, including data that comes from FMCSA and other outside sources.

11. Acceptable use

Don’t misuse the Service: no unlawful activity, no sending messages people haven’t agreed to receive, no attempts to break or get around its security, no reselling or copying it, and no uploading malware. Text messages you send through the Service must follow our SMS Terms.

12. Outside services

The Service relies on other providers — for example Stripe for payments, and mapping, messaging and FMCSA data services. Their own terms apply to their services, and we aren’t responsible for their outages or errors.

13. Availability and warranties

We work to keep the Service running and your data safe, but it is provided “as is” and “as available.” To the fullest extent the law allows, we make no warranties beyond what these Terms state, including warranties of merchantability, fitness for a particular purpose and uninterrupted or error-free operation.

14. Limitation of liability

To the fullest extent the law allows, MyDotCabinet isn’t liable for indirect, incidental, special or consequential damages, or for lost profits, loads, revenue or data, and our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose.

15. Indemnity

You agree to defend and hold MyDotCabinet harmless from claims arising from your use of the Service, your data, or your breach of these Terms or of the law.

16. Suspension and termination

We may suspend or close an account that breaks these Terms, doesn’t pay, or puts the Service or others at risk. Where reasonable we’ll give notice first. You can close your account by cancelling your plan and contacting support.

17. Changes to these Terms

We may update these Terms. If a change is significant we’ll tell you by email or in the app before it takes effect. Continuing to use the Service after that means you accept the updated Terms.

18. Governing law

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-law rules, and disputes will be heard in the state or federal courts located in Delaware.

Contact us

MY DOT CABINET LLC — [email protected] · (302) 207-5451